How to Fix TiviMate Parser Exception Error? [Easy Solution]

Today’s the day your beloved show goes live, and you’re all set to watch it on your TV, buzzing with anticipation. However, the moment you switch to the channel, an unwelcome message flashes across your screen: “An Error Occurred: Parser Exception.” It’s incredibly frustrating, especially when time isn’t on your side and you are having this error “TiviMate Parser Exception”. But don’t worry, we’re here to explain what’s going on and guide you through fixing this issue swiftly.

The parser exception error arises from difficulties in data interpretation. This occurs when the system encounters trouble in understanding the given data, leading to an error message. Essentially, it implies that your TiviMate app is having trouble making sense of the incoming information, leading to this alert. This snag can arise across various devices, be it FireTV, Android TV, Google TV, Samsung TV, or others, affecting your viewing experience.

The underlying cause is easy and simple, the data for your program or channel is corrupted, which results in parsing errors. Yet, there’s good news: there are reliable methods to tackle this problem. If you having error like TiviMate Already Purchased for Another Account, you have also got a solution for you.

This issue might surface in various situations, such as:

When you’re about to enjoy some shows or channels
In the midst of watching a live stream on TV
Or while trying to view a recorded program

Many assume that switching the internal player might fix the error, but this move could strip you of TiviMate’s unique features like channel zapping. We wouldn’t want you to forfeit such valuable functionalities. Therefore, we’ve identified 6 effective strategies that promise to address this problem without sacrificing any of the high-quality features you enjoy.

Are you ready to get this issue sorted? Let’s get into the solutions.

How to Fix TiviMate Parser Exception Error?

Here are the top six solutions for addressing the parser exception error in TiviMate:

Adjust the User Agent Setting

The initial step involves tweaking the player settings to determine if it resolves the issue. Start by modifying the TiviMate User Agent setting. This is crucial because some IPTV providers restrict access from third-party applications, including TiviMate, preferring customers to use their specific apps for streaming services.

As a result, TiviMate may encounter difficulties in decoding the data due to these restrictions. If you’re not looking to discuss this with your provider, an alternative is to adjust the user-agent settings within the app itself. Navigate to settings, select ‘General,’ then ‘User-agent,’ and enter “Wink/1.31.1” as the new user agent. This change could likely rectify the issue.

Switch to Software Decoder in TiviMate

If adjusting the user agent didn’t solve the TiviMate Parser Exception problem, consider changing the decoder settings in the TiviMate app from hardware to software. This method can also effectively address the parsing error. Occasionally, the codec used (which compresses and decompresses digital data) may not be compatible with the hardware decoder, leading to difficulties in data interpretation by the TiviMate app.

Switching to a software decoder might be the solution you need. To make this switch, access the settings menu, choose the playback option, and then adjust the video settings from hardware to software.

Should you find that the issue is isolated to a single channel, while others work correctly with the hardware decoder, you can switch to the software decoder just for the problematic channel. This adjustment can be made by accessing channel options through the favorites section and modifying the decoder settings there.

Change Xtream Code Parameter

Modifying the Xtream Code Parameter is another technique to fix TiviMate Parser Exception Issue. Altering the Xtream code parameters in your app’s settings can improve how well your IPTV service works with the TiviMate player.

This is an additional trick that might just fix the problem. Navigate to settings, select ‘playlist,’ then choose the “my playlist” option. Here, you’ll find the Xtream code parameters. Change the setting from HLS to MPEG-TS. If it’s already set to MPEG-TS, switching it to HLS could immediately fix the parsing issue.

Try a Different Location in the VPN

It’s possible that your VPN is behind the TiviMate Parser Exception error. While a VPN can protect you from ISP blocks, it might also introduce certain issues, including this parsing error.

Try clearing your cache and changing your VPN’s location to a different region. This adjustment can be effective. However, if the problem persists, consider temporarily disabling your VPN and then reconnecting after a brief interval.

For those without a VPN, consider adopting a reliable one like Surfshark or IKEv2. This error could stem from the absence of a VPN, especially if you’re accessing content that leads to ISP restrictions and subsequent data blockages. Shifting your VPN service can also remedy this situation. For example, if you’re currently using Surfshark, moving to IKEv2 might provide a solution.

Upgrade to the Latest Version of TiviMate

Keeping TiviMate up to date is crucial, as developers regularly roll out updates to correct errors and boost the app’s functionality. Make sure you’re running the most recent version of TiviMate on your TV or Android devices.

Check that you have the latest TiviMate Companion app installed. If you’re behind on updates, take a moment to refresh the app. Should the error continue even after the update, revisit the solutions provided above.

Reach Out to Your Provider

If you’ve tried everything and the issue persists, it’s time to contact your service provider. The root of the problem could be on their end, such as a back-end issue or a change in the DNS server address. It’s worth checking any updates on your provider’s communication channels, like Discord.

Additionally, with your current provider’s permission, exploring other IPTV services could be enlightening. Consider taking advantage of a free IPTV service trial, which typically lasts between 1 to 3 days, to see if this resolves the issue.

FAQs

How Do I Fix This Issue Step by Step?

Begin with basic troubleshooting: force stop the app, clear its cache and data, restart the app, refresh the channel EPG, and make sure the app is updated to its latest version. If necessary, reinstall the TiviMate companion app and reset your router. For Fire TV users, try restarting your device to see if it resolves the issue.

Next, if you’re using a VPN, try disabling and re-enabling it, or switch your server location. Consider getting a reputable VPN if you don’t already use one.

Then, adjust key settings in the TiviMate app, such as the user-agent, Xtream code parameters, and the decoder settings to software. If these steps don’t work, reaching out to your IPTV provider or testing another IPTV service on a trial or permanent basis might be necessary.

Is There Another Way to Resolve This Error?

Switching to a different IPTV service could bypass the TiviMate Parser Exception error. If changing your IPTV service isn’t preferable and you’ve exhausted all suggested fixes without success, there’s another option: using an external media player.

The VLC player is highly compatible. Install VLC and set it as the external player within TiviMate. This adjustment can be made for individual channels that are functioning properly to avoid the error. To set VLC as the external player for a specific channel, navigate to that channel in the TV guide, long press the OK/Return button, add the channel to favorites, select “Channel Option,” and then assign VLC as the external player. This change may resolve the issue for either one or multiple TiviMate Channel Lists, though it might mean missing out on some of TiviMate’s features.