How to Fix TiviMate Channel List Issues? [Solution] 2024

Many of you have encountered difficulties with the TiviMate Channel List. Some concerns include streamlining the list of channels, arranging them in a certain order, and noticing that some channels are disappeared from the list.

No matter how many questions you have regarding TiviMate Channel List, there are easy and simple answers available on TiviMate Companion Website. We’ve build a list of the top 12 answers that can solve all your concerns related to the TiviMate channel list issues.

Let’s get started with the top errors or issues you might face during manipulating your TiviMate Channels.

Here’s a guide to addressing the top 12 challenges you might face and can easily fix using the solutions given below.

Best Solutions for Channel List Issues

TiviMate allows customization of channel lists and use of user agents for improved streaming compatibility and personalized viewing experiences. Here are the best ways to figure out and solve the 12 most common issues with TiviMate Channels, let’s start with the first one.

1. Missing Channel List

A common misunderstanding is thinking TiviMate provides IPTV services. Some assume that subscribing to TiviMate gives access to IPTV channels and player capabilities, but this isn’t true.

TiviMate serves as a multimedia player that plays IPTV content on Android devices or TVs. If you’re unable to locate a channel list in your TiviMate app, it’s likely because you haven’t signed up for an IPTV service. Securing an IPTV subscription will reveal all the channels in the app.

2. Complexed interface of the TiviMate Player

The TiviMate Player’s interface, crowded with options, can sometimes overwhelm. This becomes particularly challenging when you’re faced with navigating through thousands of channels, adding an extra layer of complexity.

For those seeking a more streamlined viewing experience or wishing to curate family-friendly content, there is a solution. By creating a custom group or a favorites list, you can organize the channels you frequently watch and conceal the ones you don’t need.

Using the free version of TiviMate limits your ability to personalize the channel list. To unlock customization options, upgrading to a TiviMate Premium Account is necessary.

3. Unable to Change the Channel’s EPG Time

Sometimes, the timing for your channel listings in the Electronic Program Guide (EPG) may not align correctly. This discrepancy means that programs appear in the guide at times different from their actual broadcast, leading to shows being listed too early or too late.

If you’re encountering this problem, there’s no need to worry. The solution involves adjusting the EPG time offset for the affected categories. This fix is applicable whether the issue is with individual categories or specific channels. For instance, if you’re experiencing this timing issue within a premium group on TiviMate, simply modify the time offset for that group to correct the problem.

4. Can’t Refresh the Channel List

If you’re having difficulties updating the channel list, this often occurs after making additions or deletions via your PHP script to alter the channel lineup. TiviMate doesn’t automatically refresh the list to reflect these changes.

To resolve this, you’ll need to manually force the app to stop, clear its cache, and update the playlist. Navigate to the app’s settings, access the playlists section, choose the relevant playlist, and scroll down until you find the option to update the playlist. This action should address the issue.

5. No Information in the Channel’s EPG

A common issue within the TiviMate app is when a channel’s Electronic Program Guide (EPG) displays a ‘no information’ message. This problem can affect either a single channel or multiple ones.

This situation means you’re unable to view the schedule of programs broadcast by the channels. Simply restarting the app or logging in and out does not rectify this issue. Here’s how to tackle it:

If a significant number of channels are displaying information in the EPG, then the problem likely lies with your IPTV service provider. In this case, reaching out to them for a solution is the best course of action.
If the EPG in TiviMate shows absolutely no information and you’re not receiving any EPG-related errors, attempting a backup or restore might fix the problem.

6. No Recently Watched List in TiviMate App

While viewing various channels, a history of those recently watched is created, allowing easy reaccess to favorite or frequently visited channels. The down button is typically the go-to option to pull up this list.

However, if you’re unable to locate the list of recently watched channels, a quick adjustment in settings can remedy this. Simply head over to the settings, tap on the remote control section, choose player, and then configure the down button to bring up the control panel. This should enable the feature for you.

7. The Channel List is Empty

At times, you might notice your TiviMate custom or favorite channel list suddenly becomes empty, which can be quite a setback, especially after spending time curating your list. Despite trying various fixes like clearing the cache, forcing a stop, and refreshing the playlist and EPG, nothing seems to work.

Here are two approaches to address this issue:

List Completely Empty: If you find your channel list entirely gone, it’s likely because your IPTV provider has updated their channel lineup, which can reset your saved channels due to changes in indexing. Unfortunately, there’s not much to do in this situation except to re-add the channels to your list. To prevent future losses, make a habit of backing up your list after any modifications.

Only a Few Channels Visible: If most of your channels have vanished leaving only a few, you might have inadvertently hidden the rest. To fix this, navigate to the settings, go to the playlist section, select your playlist, choose ‘manage groups,’ and then opt to ‘Show all groups.’

Ensuring you back up your list regularly can save you from these issues in the future, allowing for easy restoration when needed.

8. A Single Channel Keeps Playing

When only one channel appears in your channel list and the rest of your playlist is invisible, a quick fix is to access the history feature and navigate to channels you’ve previously watched. This situation often arises if your IPTV service provider decides to conceal certain channels from the list.

Should this method not rectify the issue, the next step involves removing your current playlist and setting up a new one from scratch. To prevent such inconveniences in the future, it’s wise to maintain a backup of your playlist.

9. Some Channels are Missing

Occasionally, you might notice certain channels are absent from your TiviMate app. While it might seem like an issue with TiviMate, the problem usually lies elsewhere.

The recommended action is to reach out to your IPTV service provider and request an update of the channel lists. This step should address the issue effectively.

10. Unable to Download a Channel List

If you’re looking to obtain a channel list from your IPTV provider, either as a single channel or in bulk, and they offer it in Excel or TXT format, there’s no need for tedious manual transcription.

An easy and simple method involves downloading the M3u file and converting it into a CSV format. This can be done using powerful editing tools available for such tasks. After conversion to a CSV file, you can easily open it in Excel, providing you with an organized compilation of your channel list all in one spot.

11. Can’t Add Channels to a List

Adding channels to a chosen list in your TV guide can be accomplished through two methods: manually or via remote control. For manual addition, navigate to the channel you wish to include in your list, perform a long press to bring up options, and choose ‘copy channel.’ Then, navigate to the desired group and paste the channel there.

Alternatively, you can streamline this process using your remote control. By configuring a specific button to add channels directly to your favorites or a selected group, you can simplify the task. To set this up, access the settings menu, select ‘remote control,’ go to ‘TV guide,’ and then assign a preferred button to add channels to your list directly. This method makes organizing your channels more convenient and tailored to your viewing habits.

12. Unable to Change The Channel Order

For those looking to organize channels in a particular list without resorting to using M3u4u, there’s a solution that keeps everything within the TiviMate app. Simply navigate to the channel within the playlist of your choice, perform a long press on it, and select the option to reorder channels. By choosing to reorder from the side menu, you can address this need directly within the app, streamlining your channel organization without external tools.

Final Words

Fixing problems with the TiviMate Channel List is mostly about knowing how the app works and what your IPTV service offers. You can fix most issues by changing settings in the app or talking to your service provider. This includes sorting channels, fixing guide times, and updating your channel list, making watching TV smoother and more enjoyable.

Top TiviMate Channel List Issues