TiviMate User Agent

The user-agent is a piece of software information that informs the IPTV service about the type of device requesting to stream content. Occasionally, IPTV providers prefer users to access their content through a specific, proprietary app. To enforce this, they may restrict access to their services from third-party applications such as TiviMate.

Streaming through the provider’s app typically runs smoothly, but when you switch to using TiviMate, you might find that certain channels don’t work correctly, they might show errors, go blank, or freeze often.

You might wonder how your provider knows you’re using TiviMate. The answer is through the user-agent information visible in their provider panel. In case you are worried about if TiviMate IPTV is legitimate, I have a complete guide explaining if TiviMate is legal or not.

Here’s how to tell if you’re facing a User-Agent Problem:

  • Persistent freezing of channels
  • Encountering errors with codes like 403, 404, 503, etc.
  • Facing a parser exception error

If you’ve reached out to your IPTV provider about these issues and they insist on using their app instead of TiviMate, despite your preference for the latter, don’t worry. We have an effective solution that will resolve this issue quickly, allowing you to enjoy your favorite TV shows and movies on TiviMate without any hassle.

How to Fix User Agent Error?

Here’s an easy and simple approach to rectify the User-Agent dilemma in TiviMate.

Update the User Agent via Settings:

To overcome this hurdle, simply input a compatible user agent in the settings of your TiviMate app. Without this adjustment, your IPTV provider recognizes the default use of TiviMate, potentially leading to service blocks.

Modifying the settings appropriately can convince your provider that you’re utilizing their suggested application or another compatible player.

This change can be applied either to a specific channel that’s encountering the User-Agent error or broadly to all channels if the issue is widespread.

To adjust the User-Agent for all channels, follow these instructions:

  1. Launch the TiviMate app.
  2. Navigate to Settings.
  3. Select General.
  4. Find and tap on the User-Agent option.
  5. Enter the desired User-Agent, for example, Wink/1.31.1.

To adjust the User Agent for an individual channel, here are the steps:

  1. Start by opening the TiviMate app.
  2. Head over to Settings.
  3. Tap on Playlist.
  4. Choose the specific channel’s playlist you wish to modify.
  5. Look for the User-Agent option and select it.
  6. Input the User-Agent, for instance, Wink/1.31.1.
user agent settings in TiviMate

Understanding the correct user agent to use is key. If your IPTV provider’s app uses SmartersPro, for instance, entering IPTVSmartsPro as the user agent in the settings would be appropriate.

If you’re unsure of the exact one, you can put any suitable user agent, such as VLC, Mozilla/5.0, or Wink/1.31.1.

Please note: Modifying the User-Agent setting is a feature of the Premium subscription. If you’re not currently subscribed, you can do so through the TiviMate Companion app.

FAQs

How Do I Fix a User-Agent Issue with TiviMate?

If you’re facing issues with channels freezing or showing errors in TiviMate, indicating a user-agent problem, here’s how to address it:

  1. Determine a user agent that is compatible with your IPTV service.
  2. Navigate to the app’s settings and input this user agent, applying it to either specific or multiple channels as needed.
  3. Restart your TV or Android device to see if the issue is resolved. If problems persist, experiment with different user agents.
  4. If required, disconnect and reconnect your VPN to see if that resolves the issue.

Why Aren’t Some Channels Working Even After I Change the User-Agent?

This could be because the user agent you’ve chosen isn’t compatible with your IPTV service. Consider switching to another user agent. If you’re using a VPN, disabling and reconnecting it, then restarting TiviMate might help. If the issue remains, trying a different VPN known for its compatibility with IPTV services, such as Surfshark or IKEv2, may be beneficial.

What Are the Most Effective User-Agents for TiviMate?

The following user agents have proven effective for bypassing issues in TiviMate:

  • VLC
  • VLC/3554
  • IPTVSmartersPro
  • Wink/1.31.1
  • ProPlayer
  • PurplePlayer
  • XCIPTV

How Can I Identify the Current User-Agent Used by My App?

Initially, TiviMate will use its default user agent. To discover the current user agent, employing a proxy like Xteve can be helpful. This tool reveals the user agent along with the device version, typically displaying it in a format like “TiviMate/version (Linux; Android version).”